Privacy Policy

This Privacy Policy explains how Qweega ("Qweega.eu", "we", "us", or "our") collects, uses, stores, and protects personal data when you use Qweega.eu.

Qweega.eu is operated by:

Qweega
Brussels Belgium
Email: info@qweega.eu

For the purposes of applicable data protection law, including the GDPR, we are the controller of the personal data described in this Privacy Policy.

We may collect and process the following categories of personal data:

• Account data, such as your email address, account credentials managed through our authentication provider, and account status
• Purchase and subscription data, such as payment status, payment date, premium access expiry date, and transaction identifiers
• Test and learning data, such as quiz attempts, scores, answer selections, module activity, and review history
• Communications data, such as messages you send to us by email or through support requests
• Technical and usage data, such as IP address, browser or device information, log data, and cookie-related data where applicable

We do not intentionally collect special categories of personal data.

We use personal data to:

• create and manage user accounts
• provide free and premium learning services
• process payments and grant, limit, or renew premium access
• display test results, detailed reviews, and learning progress
• send service communications, including password reset emails
• send follow-up emails where you have provided your email address and where such communication is permitted
• improve the platform, maintain security, prevent misuse, and troubleshoot technical issues
• comply with legal obligations and defend legal claims where necessary

Depending on the purpose, we rely on one or more of the following legal bases:

• performance of a contract, where processing is necessary to provide the service you requested
• compliance with a legal obligation
• legitimate interests, for platform security, fraud prevention, service improvement, and limited business administration, where those interests are not overridden by your rights
• consent, where required, including for non-essential cookies and certain marketing or tracking activities if used

Payments are processed through third-party payment providers. We do not store full payment card details on Qweega.eu. We may store limited payment metadata such as payment status, transaction references, and premium expiry information.

We may send:

• transactional emails, such as password reset or service-related messages
• follow-up learning emails after the free test where you have submitted your email address
• essential account and payment messages

If you become a premium user, we may stop certain free-test follow-up emails that are no longer relevant to your account status.

We use cookies and similar technologies as described in our Cookie Policy. Strictly necessary cookies may be used without consent where legally permitted. Non-essential cookies or similar technologies will only be used where the required consent has been obtained.

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide the service, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of data and the reason for processing.

We may share personal data with trusted service providers that help us operate Qweega.eu, such as:

• hosting and infrastructure providers
• authentication providers
• payment providers
• email delivery providers
• analytics or security providers, where applicable

These providers only receive the data necessary for their role and are expected to process data under appropriate contractual and security obligations.

Some service providers may process personal data outside the European Economic Area. Where this happens, we will rely on an appropriate lawful transfer mechanism, such as an adequacy decision or appropriate safeguards.

Subject to applicable law, you may have the right to:

• access your personal data
• rectify inaccurate personal data
• erase personal data
• restrict processing
• object to certain processing
• receive a copy of certain personal data in a portable format
• withdraw consent at any time where processing is based on consent
• lodge a complaint with a competent supervisory authority

To exercise your rights, contact us at info@qweega.eu.

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or unlawful alteration. However, no online service can guarantee absolute security.

Qweega.eu is not intended for children, and we do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

If you have questions about this Privacy Policy or the way your personal data is handled, contact:
info@qweega.eu